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2021-2022 ORIENTATION TABLE OF CONTENTS
HFS Overview Documents:
HFS Overview: 1. HFS Mission Statement, Vision Statement, and Values
HFS Overview: 2. HFS History
HFS Overview: 3. Homes First Innovations
HFS Overview: 4. HFS Commonly Used Acronyms & Terms
HFS Overview: 5. HFS Board and CEO Decision Making Matrix (presented at the October 29, 2019, Board of Directors’ meeting)
HFS Overview: 6. HFS Bylaws (please also see the enclosed document “HFS Governance & Nominating Committee – Bylaw Revisions” for more information)
HFS Overview: 7. HFS 2021-2023 Strategic Plan
Regular Chief Executive Officer’s Reports/Annual Updates:
Board-Approved Policies:
HFS Policies: 1. HFS Policies and Procedures Record (presented at the October 5, 2021 Board of Directors’ meeting; please note this document includes background information regarding why many of the policies require Board approval and as such, are included as part of the Board Orientation)
HFS Policies: 2. City of Toronto’s Declaration of Non-Discrimination
HFS Policies: 3. HFS Confidentiality Policy
HFS Policies: 4. HFS Code of Conduct (currently under review)
HFS Policies: 5. HFS Financial Policies
HFS Policies: 6. HFS Director’s Access to Information
HFS Policies: 7. Homes First Social Media Policy and Guidelines
HFS Policies: 8. HFS Health Standards Policy
HFS Policies: 9. HFS Health & Safety Policy Statement
HFS Policies: 10. HFS LGBTQ2S Clients Policy and Procedures
HFS Policies: 11. HFS Property Management and Capital Planning Policy
HFS Policies: 12. HFS Hiring, Training, and Performance Management Policy
HFS Policies: 13. HFS Volunteer Student Placements Policy
HFS Policies: 14. HFS Emergency Preparedness and Business Continuity Policy
HFS Policies: 15. HFS Shelters’ Complaints and Appeals Policy and Procedures
HFS Policies: 16. HFS Shelters’ Safety Standards Policy
HFS Policies: 17. HFS Shelters’ Access, Intake, & Assessment Policy
HFS Policies: 18. HFS Shelters’ Admission Policy
HFS Policies: 19. HFS Shelters’ Referral Policy
HFS Policies: 20. HFS Shelters’ Service Restrictions, Planned, and Unplanned Discharge Policy
HFS Policies: 21. HFS Shelters’ Daytime Access Policy
HFS Policies: 22. HFS Shelters’ Dietary Restrictions and Accommodation Policy
HFS Policies: 23. HFS Shelters’ Medication Policy
HFS Policies: 24. HFS Shelters’ Privacy and Confidentiality of Client Information Policy and Procedures
HFS Policies: 25. HFS Shelters’ Prohibited Items and Weapons Policy
HFS Policies: 26. HFS Shelters’ Custodial Services Policy
HFS Policies: 27. HFS Shelters’ Neighbourhood Policy
HFS Policies: 28. HFS Diversity and Inclusion Policy
HFS Policies: 29. HFS Policy – Duties & Expectations of a Board Chair
HFS Policies: 30. HFS Policy – Duties and Expectations of a Director
HFS Policies: 31. HFS Director and Committee Member Attendance Policy
HFS Policies: 32. HFS Policy – Roles and Responsibilities of the Board
HFS Policies: 33. HFS Policy – Committee Responsibilities
HFS Policies: 34. HFS Accountability Statement
HFS Policies: 35. HFS Harm Reduction Policy
HFS Policies: 36. HFS In-Camera Policy
HFS Policies: 37. HFS Risk Management Policy & Addendum
HFS Policies: 38. HFS Rules of Order
Information:
HFS Information: 1. Homes First Style Guide
HFS Information: 2. Homes First – Key Messages and FAQs (presented at the October 29, 2019 Board of Directors’ meeting)
HFS Information: 3. HF 2020 Annual Report
HFS Information: 4. HFS 2021-2022 Board Meeting Schedule
HFS Information: 5. HFS Funding Envelope Overview (prepared in late 2008, updated in 2012)
HFS Information: 6. HFS Property Overview (presented at the 2014 Board Planning Session)
HFS Information: 7. Existing Housing Model Review (circulated at the October 19, 2010 Board of Directors’ meeting)
HFS Information: 8. HFS 2020 Audited Financial Statements
HFS Information:9. HFF 2020 Audited Financial Statements
HFS Information: 10. CAMH Schizophrenia Program Shuter Evaluation (October 2010)
HFS Information: 11. Chez Soi – At Home Project Final Report (Mental Health Commission of Canada publication)
HFS Information: 12. HFS 2021-2022 Committees – Membership, Composition, Mandates, &Terms of Reference (please see “HFS Policies: 33. HFS Policy – Committee Responsibilities” for Committee responsibilities)
HFS Information: 13. HFS Growth Presentation (presented at the October 6, 2020 Board of Directors’ meeting)
HFS Information: 14. HFS Organizational Review Final Report (presented at the October 6, 2020 Board of Directors’ meeting)
HFS Introductory Videos:
In October 2020, due to Covid and the need to keep people safe and distanced, the Home First team got together to create virtual tours for the Board of Directors. The Shelters’ Supervisors and Managers filmed and recorded voiceovers for their own sites so Directors could tour and learn about our larger sites. Along with the site tours, the different departments created introductory videos so Directors could meet the teams and learn what each department does. Some departments, such as Finance and Human Resources, filmed Zoom meetings to create their video, while others filmed small introductory videos about themselves.
As much has changed since the first videos were created, we have since updated them to reflect those changes, and additional videos have been created for our newest sites.
Please also note due to the size of the videos, these files have been uploaded to a google drive.
Video Links:
A Message from CEO Patricia Mueller
Shelters:
Housing: