It is the policy of Homes First Foundation to recognize the right to confidentiality and pledge to protect donor privacy and preferences. The Executive Director of the Homes First Foundation is a member and adheres to the guidelines and Code of Ethics and Professional Practices of the Association of Fundraising Professionals (AFP), and the guidelines of the Canada Revenue Agency (CRA).
The Homes First Foundation (HFF) believes it is important that donors know why personal information is collected, how it is used, secured, and protected and how one can access your personal information.
At HFF, we collect basic information about prospects and donors in order to properly fulfill our commitment to donors in terms of recognition, communication, and complimentary publications. Some of these communications may be the newsletter, invitations to cultivation, stewardship or program events, personal volunteer opportunities, email blasts, direct mail or opportunities to support HFF through financial contributions.
The Information We Collect
The HFF commits to ensuring the accuracy and integrity of donor, volunteer and prospect information. These relationships and contributions to HFF are valued and we do not sell, rent or trade personal information.
Overall, we collect personally identifying information, for example, name, address, telephone number, email address, etc., about HFF prospects and donors or internet-site users when knowingly provided by them to HFF. When people choose to make a donation to HFF, specific information is collected for the appropriate issuance of a charitable receipt. For example, first and last name, mailing address, telephone number, donation type, donation amount, payment information and specific donation designation requests.
Donors’ personal and financial information is retained by the HFF for disclosure only to the Canada Revenue Agency (CRA) and other regulatory agencies as required by law.
How We Keep Your Information Secure
The HFF has implemented electronic and manual security procedures to protect against the loss, misuse or alteration of the personal information of donors, volunteers and prospects. All information is stored in a secure database with restricted password access only. The server is firewall protected and access to information is available to only authorized staff whose responsibility and accountability is for the management of donor and alumni relations and bound by a code of conduct and confidentiality agreement.
Your online donations to HFF are processed through a third party provider with which HFF entered into a contract governed by stringent privacy policies as well as the security and privacy policies of the provider and in compliance with the Freedom of Information and Protection of Privacy Act and its procedures. The HFF operates within the standards of practice for e-donations as articulated by the Association of Fundraising Professionals (AFP).
How does the Homes First Foundation use Personal Information?
Personal information is used for the purpose of communication, feedback and the solicitation and recording of ongoing support to HFF.
Other ways your information may be used:
To change or modify your personal information previously provided to the HFF please email us at firstname.lastname@example.org or by calling us at 416-849-1590 or writing us at Homes First Foundation 90 Shuter Street, 2nd Floor, St. Toronto, and On M5B2K6
Use of Our Website & Submissions from You
Your comments and suggestions are valued and appreciated. Our website contains several links that allow you to send an email inquiry, provide feedback, register for events or contribute online. Examples include inquiries regarding upcoming events or updating your personal information. When you use the email link, your email address and the subject of your inquiry are provided to HFF.
This information will be used to respond to your specific request only and track the service we provide. This information allows us to improve the value of our website; programs and communications on your behalf, providing relevant information to our site visitors and updating our offerings are required.
Your Options Regarding Future Contact with Homes First Foundation
The HFF may contact volunteers, donors or event participants with further information on a variety of topics. You may be contacted by mail, telephone or email. Periodic mailings about HHF’s programs, upcoming events, appeals, and activities may be sent to you.
If you wish to be contacted with regard to specific information or program area, in a particular method (mail or email) or do not wish to be contacted at all, we will honor your request. Simply contact HFF. All requests will be processed within 10 working days of receipt of your request.
Confidentiality Warning & Links to Other Websites
The HFF may, from time to time, link to other websites not under its control. HFF is not responsible for the contents of any linked website, any link contained in a linked website or any changes or updates to such websites. Once linked to another site, you are subject to the privacy and security policies of that site.
Need More Information
HFF is committed to ensuring adherence to privacy and confidentiality. For additional information regarding your personal information or our privacy code, please contact Shirlene Courtis, CFRE, Executive Director at 416- 395-0203.