Intensive Case Management (ICM) Community Engagement

Intensive Case Management (ICM) Community Engagement

Intensive Case Management support with a community engagement focus is provided by staff to residents in our shelters. Each Community Engagement ICM staff provides one-to-one and group supports that assists residents in organizing shelter community events, create connections between residents and the outer community and people, and facilitate volunteers. Every individual has unique needs and what they require can depend on the day or time of year.

Sites Running This Program

  • Kennedy Road Shelter
  • Better Living Centre Shelter
  • 411 Lawrence Ave. East Shelter
Other Stories

The Power of Knowledge

November 29, 2024

R, a 36-year-old actuary from Sindh, Pakistan, moved to Toronto seeking a fresh start. He currently resides at one of Homes First’s shelters. Despite the

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